characteristics of effective listening skills

If listening is done well, the communication loop is effectively completed between speaker and receiver. Even if you, somehow, convince her to hire you, you will make little progress at the firm if your supervisors often have to tell you things again, or you make decisions that cost the company in lost profits because you weren’t listening effectively in a team meeting.įerrari identifies listening as the “most critical business skill of all.” He notes, “listening can well be the difference between profit and loss, between success and failure, between a long career and a short one.” Personal Benefits You’re unlikely to get the job if you ask something she’s just talked about. She asks you if you have any questions, and you ask something you were wondering about in the elevator on the way up to this penthouse office. As a result, you are having trouble paying attention to what the CEO of the company is saying in your final interview. You really want the job, but you are really nervous.

Įffective listening can also help you to make a better impression on employers. Bell and Mejer, identifying poor listening as a “silent killer of productivity and profit,” state change becomes extremely difficult to implement in a work environment when people are not listening. When people aren’t listening, it becomes much more difficult to get things done effectively and trust is broken while fostering resentments. CC-BY.Ĭonnecting listening skills to better leadership, Hoppe lists many professional advantages of active listening, indicating that it helps us: better understand and make connections between ideas and information change perspectives and challenge assumptions empathize and show respect or appreciation, which can enhance our relationships and build self-esteem. Joe Biden” by SEIU Walk a Day in My Shoes 2008.

Characteristics of effective listening skills